articleTop 10% cited

Tourism image, evaluation variables and after purchase behaviour: inter-relationship

Tourism Management · 2001 · Vol. 22(6) · pp. 607–616

José Enrique Bigné Alcañiz✉María Isabel Soler Sánchez(Hospital Universitario Nuestra Señora de Candelaria)Javier Sánchez(Universitat Jaume I)

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Diverse Aspects of Tourism Research Customer Service Quality and Loyalty Consumer Behavior in Brand Consumption and IdentificationTourismDestination imageStructural equation modelingAntecedent (behavioral psychology)PsychologyMarketingQuality (philosophy)VariablesAdvertisingSocial psychology

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References

Whence Consumer Loyalty?

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Measuring Service Quality: A Reexamination and Extension

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