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Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach

Tourism Management · 2007 · Vol. 29(4) · pp. 624–636
G. ChristinaHailin Qu
Customer Service Quality and LoyaltyDiverse Aspects of Tourism ResearchConsumer Behavior in Brand Consumption and IdentificationLoyaltyDestination imageTourismStructural equation modelingMarketingEmpirical researchDestinationsPsychologyAdvertisingConsumer satisfaction
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2,313
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45.43
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Citations per year
References
Whence Consumer Loyalty?
Journal of Marketing · 1999 · 6,907 citations
Models of Consumer Satisfaction Formation: An Extension
Journal of Marketing Research · 1988 · 1,796 citations
A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
Journal of Marketing Research · 1980 · 9,866 citations
A Multistage Model of Customers' Assessments of Service Quality and Value
Journal of Consumer Research · 1991 · 2,943 citations
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Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach · Scinovex