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Consumer engagement in a virtual brand community: An exploratory analysis

Journal of Business Research · 2011 · Vol. 66(1) · pp. 105–114
Roderick J. BrodieAna IlićBiljana JurićLinda D. Hollebeek
Digital Marketing and Social MediaService and Product InnovationCustomer Service Quality and LoyaltyBrand communityBrand engagementNetnographyContext (archaeology)Brand loyaltyMeaning (existential)Community engagementEmpowermentPsychologyLoyalty
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References
How Brand Community Practices Create Value
Journal of Marketing · 2009 · 2,371 citations
Evolving to a New Dominant Logic for Marketing
Journal of Marketing · 2003 · 14,173 citations
The Commitment-Trust Theory of Relationship Marketing
Journal of Marketing · 1994 · 17,406 citations
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