articleTop 10% cited
The destination product and its impact on traveller perceptions
Tourism Management · 2000 · Vol. 21(1) · pp. 43–52
Peter Murphy✉(La Trobe University)Mark P. Pritchard(Arizona State University)J. Brock Smith(University of Victoria)
Diverse Aspects of Tourism ResearchCustomer Service Quality and LoyaltyConsumer Behavior in Brand Consumption and IdentificationTourismProduct (mathematics)PerceptionMarketingQuality (philosophy)Value (mathematics)Test (biology)AdvertisingBusinessPsychology
Citations
939
FWCI
18.95
field-weighted impact
References
52
Percentile
99%
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References
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Journal of Marketing Research · 1981 · 60,221 citations
A Conceptual Model of Service Quality and Its Implications for Future Research
Journal of Marketing · 1985 · 17,163 citations
Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses
Journal of Marketing · 1990 · 4,254 citations
Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence
Journal of Marketing · 1988 · 12,716 citations
Marketing Services: Competing Through Quality
Journal of Marketing · 1992 · 2,194 citations
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