Workplace environment and its effects on employee performance: The case of Bamenda city council

Abstract

The study aimed at finding the effects of work place environment on employee’s performance at the Bamenda city council. Objectives of the study were to assess the effects of office layout and infrastructure on employee performance, to explore the effects of interpersonal relationships on employee performance and to analyze the effects of workplace Incentives on employee performance. Descriptive sample survey was used to carry out the study. Simple random sampling technique was respectively used to select the respondents for the study. Respondents for this study were 120 respondents. Structured questionnaires were used for data collection. The data was analyzed using SPSS version 25 and a binary logistic regression (Logit) was used to show the relationship that workplace environment has on employee’s performance. The main findings included, that office layout and infrastructure has a significant effect on employees’ performance, interpersonal relation has a significant effect on employees’ performance and lastly workplace incentive has a significant effect employees’ performance. Based on the findings, the researcher recommended to the management of the Bamenda city councils that periodic meetings with employees should be held to air their grievances to management to serve as a motivating factor to the employees.