Tech-driven lok adalats: Merging artificial intelligence with grassroots justice

Abstract

This paper explores the transformative potential of artificial intelligence (AI) in enhancing the efficacy of Lok Adalat, a traditional grassroots dispute resolution mechanism in India. As the demand for accessible and efficient justice grows, integrating AI technologies can streamline processes, reduce case backlogs, and improve accessibility for marginalized communities. We investigate various AI applications, including predictive analytics for case outcomes, chatbots for legal guidance, and automated document analysis to facilitate faster resolution. Through qualitative and quantitative analyses, we assess the impact of AI interventions on stakeholder experiences, emphasizing the importance of ethical considerations and the need for digital literacy among users. This study aims to demonstrate how AI can serve not merely as a tool for efficiency but as a catalyst for democratizing justice, ensuring that the benefits of technological advancements reach those most in need.