Emotional intelligence and perceived employee creativity: A study on the managers of the leading superstores in Mymensingh district, Bangladesh

Abstract

The focus of this research was to determine the impact of managers' emotional intelligence on their subordinates' creativity. The study was based on primary data acquired from the management of the biggest superstores in Bangladesh's Mymensingh District using a standardized questionnaire. Managers' emotional intelligence and subordinates' creativity were measured using standard and verified instruments developed by previous researchers. The study's findings confirmed that among the six dimensions of emotional intelligence: a) understanding one's emotions; b) emotional self-control against criticism; c) emotional self-encouragement; d) emotional self-control; e) empathy; f) understanding of other people's emotions, the influence of emotional self-control against criticism and emotional self-encouragement on subordinates' creativity is not significant, while the influence of all other dimensions is significant. The research advises business leaders to control their emotions intelligently in order to help their employees be more creative.