Relations between production team satisfaction and team characteristics in the manufacturing organization in Sri Lanka

Abstract

The study investigated the team satisfaction by constructing a model which is including defining characteristics of a work team: mutual support, a common goal, multi-skills and task interdependence. The structural relationships between all variables were evaluated using quantitative data which was obtained from 190 shop-floor level workers in the manufacturing organization in Sri Lanka. The study verified that a common goal, multi-skills and task interdependence indirectly affect team satisfaction through the mediation of mutual support. That means, a common goal, multi-skills and task interdependence strengthen mutual support, further leading to enhance the team members’ satisfaction. Finally, the study results contribute to the understanding of the rudimentary process in the relation between characteristics of the team and team satisfaction.