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Information Technology Implementation Research: A Technological Diffusion Approach

Management Science · 1990 · Vol. 36(2) · pp. 123–139
Randolph B. CooperRobert W. Zmud

Abstract

Based on the innovation and technological diffusion literatures, promising research questions concerning the implementation of a production and inventory control information system (material requirements planning: MRP) are identified and empirically examined. These questions focus on the interaction of managerial tasks with the information technology and the resulting effect on the adoption and infusion of that technology. Using a random sample of manufacturing firms across the United States, we find that this interaction does indeed affect the adoption of MRP, though it does not seem to affect MRP infusion. These results support the notion that though rational decision models may be useful in explaining information technology adoption, political and learning models may be more useful when examining infusion.

Digital Platforms and EconomicsInnovation and Knowledge ManagementAuction Theory and ApplicationsAffect (linguistics)Information technologyKnowledge managementProduction (economics)DiffusionInnovation diffusionControl (management)Sample (material)BusinessComputer science
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References
Power, politics, and MIS implementation
Communications of the ACM · 1983 · 2,185 citations
Central Problems in the Management of Innovation
Management Science · 1986 · 3,724 citations
User Involvement and MIS Success: A Review of Research
Management Science · 1984 · 1,332 citations
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